Store Policy

100% of our profits go to charity

Store Policy


Our online store features an edited collection of items from our shop. These items will also be available for purchase to our in-store customers. First come, first served.

 

Authenticity

All items for sale in our shop have been meticulously researched to confirm authenticity as presented.

 

Ordering

We DO NOT hold items over the phone for purchase.

We DO take credit card purchases over the phone. Please note, these purchases are also final sale.

 

Returns

All sales are FINAL. NO returns will be accepted either in-store or via our online sales.

 

Shipping

Shipping is available for women's clothing and accessories, as well as smaller home accessories within the continental United States. International shipping is not available at this time.

Online furniture purchases must be picked up in store. Shipping is NOT available for these large pieces.

 

Consignment

All consignors must make an appointment to have our manager or furniture scout review and in-take their items. Please visit our consignor page to schedule online or call the store at 847.835.0026. For larger furniture, please email a photo of the piece to contact@northshoreexchange.org for our review prior to making your appointment.

 

FOR SPECIFIC DETAILS ON OUR CONSIGNMENT POLICIES, PLEASE VIST  CONSIGN/DONATE PAGE.